Frequently Asked Questions
Everything you need to know about your favorite brews.
Does Stash Tea use plastic in their tea bags?
No, our tea bags are made from sustainable wood pulp and abaca fibers. They are non-GMO Project Verified and are free from plastic and harmful chemicals.
How should I store my tea to keep it fresh?
To maintain peak flavor, store your tea in a cool, dark, and dry place. Keep it away from strong odors, heat, and moisture in an airtight container.
What is your return policy for food products?
Due to the nature of our food products, we cannot accept returns on tea. However, if your order is damaged or incorrect, please contact our customer service team within 30 days for a replacement or refund.
Are your teas gluten-free and vegan?
The vast majority of our teas are naturally gluten-free and vegan. We clearly label any products that contain allergens like dairy or soy on the ingredient list.
How long does shipping take within the United States?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
Do your tea bags contain any artificial sweeteners?
No, we do not add artificial sweeteners to our tea bags. Any sweetness comes naturally from ingredients like licorice root, stevia leaf, or dried fruit.